In a typical studio class, you practice with a group of students at the studio. A myYogaTeacher private 1 on 1 session is tailored specifically for your body, your goals and your schedule. You take class with a live teacher through live video conferencing - like Skype but better - in the privacy of your home. myYogaTeacher is now offering group classes too.
Absolutely, myYogaTeacher is the perfect place to begin! You get 1-on-1 time with a deeply experienced teacher to work on your goals in the privacy of your own home. Based on your goals - like increase flexibility, improve strength, improve presence and mental calm or something else - your yoga teacher will build a plan and ensure that you are making progress. You can join one of our group classes that are being offered free currently.
You will be surprised how well it works! Give it a try by scheduling a free session and assess for yourself. We have many satisfied students and well-trained teachers already using our platform.
Well almost! The teacher is live with you via video conferencing. It's almost like having your teacher visit your home.
Download our mobile app and sign up. Browse through our list of amazing hand-selected teachers and schedule a free session. You can also get started by signing up on our website myyogateacher.com.
We encourage users to become members. Please check our pricing page at https://www.myYogaTeacher.com/pricing for our latest pricing. Group classes are being offered free for a limited time.
Yes, we offer multiple membership options. Please see details at this link https://www.myyogateacher.com/membership-options. These membership options are for private 1-on-1 sessions. Our group classes are being offered free currently.
Currently, you can get a 2-week free trial of Unlimited Group Classes. If you have been refereed by a friend, you may get additional 1on1 sessions to try free!
Absolutely ! You can upgrade or downgrade your membership at any time later
Upgrades take effect immediately and a new 4-week cycle starts on the day of the upgrade. We refund you for any unused sessions from your prior plan.
Downgrades take effect at the end of your current 4-week cycle. This means that you will remain on your current plan until the end of your 4-week cycle.
Absolutely! You can pause your membership any time. Membership pause is available for duration of 7 days or more. During the pause, you will not be charged and you will not be able to take any yoga sessions.
Your current 4-week billing cycle gets extended by the number of days pause is in effect.
You may pause your membership up to 3 times within a 12 month period (for a total sum of no more than 60 days).
Yes, you can cancel your membership at any time. Your membership would remain active until the end of the current 4 week cycle and will not be renewed.
If you prepaid and availed of a discounted membership rate, we do not issue any refunds. However, you can put your membership on pause and use remaining balance later. Please note rolled over sessions are only available until your membership is active.
Membership is billed every 4 weeks ( 28 days ). We will send you a receipt by email every time your membership is renewed.
We have 4 weeks billing cycle, as it involves fixed number of days, unlike months. As an example, if your membership starts on a thursday, your credit card will be charged every 4th thursday.
This helps users easily plan their weekly 1-on-1 sessions when on plans such as one 1-on-1 session a week or two 1-on-1 sessions a week.
No! Your membership rate is locked in as long as you keep it active - so any new price increases won't apply to you!
Yes, any unused plan hours from current 4-week billing cycle roll-over to the next cycle. You can keep rolling over sessions for upto 6 billing cycles.
You can also pause your membership if you are away for long durations and are unable to take yoga sessions. Rolled over sessions are available until you membership is active.
You can schedule sessions from our mobile apps or from the website. When scheduling, you can either start by choosing a date and preferred time of day, or by browsing through available times on your teacher's profile page. You can either schedule private 1-on-1 sessions or book group classes
A private 1-on-1 session is 1 hour long with approximately 55 minutes of yoga. Group classes can be either 30 minutes or 1 hour long. Duration of a group class is mentioned next to the time of the class.
Each teacher has a profile page with a short intro video and a list of the types of yoga they teach and goals they can address. Feel free to reach out to any teacher through the in-app chat if you have additional questions!
If you still have trouble deciding, no problem! Send a message to our care team from the chat window or email us at firstname.lastname@example.org.
Absolutely, we encourage you to try sessions with different teachers. Don't worry about upsetting your previous teacher - teachers aren't notified when you change. Plus! We recommend that you work with at least two teachers to make sure you have another teacher to work with if a teacher goes on a vacation. Our teachers want you to be with a teacher that you are most comfortable with, so feel free to experiment until you find the teachers you like.
Yes, you can cancel your session at any time. You will not be charged any cancellation fees if you cancel with 12 hours or more in advance of your session.
We are focused on helping you build a healthy habit of yoga. So in order to discourage cancellation because of inertia or ambivalence, we will charge you the full session fee if you cancel with less than 12 hours in advance. If you have to cancel because of a genuine emergency, please message our care team from the chat window or email us at email@example.com or call us at +1 (855) 771-2929.
To reschedule your session, just cancel the existing session and book a new one at a new time. Improved rescheduling capability will be provided in an upcoming version of our service.
No shows and cancellations within 12 hours are charged as completed sessions. We do this to respect the teacher's time. They save the slot for you and if it's cancelled with under 12 hours of notice, the teacher isn't able to fill that slot with another student.
Just a note! For unlimited sessions membership, we charge a $10 fee for no shows or for a cancellation with less than 12 hours notice.
Yes, you can either book an individual 1-on-1 session or book repeat sessions (same day of the week, same time and with the same teacher). You can also book as many group classes as you would like to join.
You might be nervous about your first session! How is this going to work? Do I have the right setup? Will I hear the teacher?
Don't worry, we are here to help. All you need to do is go through our guided setup at https://myYogaTeacher.com/setup.
You can also book a 5 minute consultation with us from within the app. We call you back at the requested time to walk you through the setup process and make sure you are fully ready for your session.
You can chat with your teacher from inside the mobile app, before and after your session. Soon, we'll be adding voice support for direct phone calls with your teachers.
You just need the following for your first session:
1. Yoga mat
2. Space - a quiet and well-lit space for yoga
3. Laptop or phone
We want your teacher to be able to fully see you during your yoga session. Typically, you want to have about 2-mat lengths (10-12 feet) space between the mat and your laptop or phone. Don't worry if the space is a bit less or more. The goal is for the teacher to be able to see you from head to toe.
Any room in the house should work. Pick an open and quiet area for your session. Garage, hallway, dining room, living room or bedroom all work if you can fit a yoga mat and have space in front of your laptop or phone.
Kids are welcome to take yoga with you, just make sure you have enough space so that the teacher can see everyone. Of course you can schedule separate sessions for your spouse and kids.
But, if you are looking for that much needed alone time, the best time to do yoga might be when the kids are asleep or at daycare or school.
If the kids are at home, just make sure they are engaged with care or activities and know that you are doing your yoga session. This way they will be quiet and interrupt only when necessary.
Don't worry if kids do interrupt! Our teachers have families and know that kids will some time interrupt and they know how to handle such interruptions.
You can sign up and schedule sessions from either your smartphone or laptop. We recommend you join sessions using your laptop or a tablet as a larger screen helps you see your teacher better.
A laptop is good enough for the yoga session. But if you like, you can connect your laptop or smartphone to a TV. The big screen will enable you to see your teacher even better.
You can also mirror your Apple device to Apple TV.
The laptop or phone audio is usually good enough for the yoga session. But if you live in a noisy environment, you can connect your laptop or smartphone to a bluetooth headset for even better audio.
When you have your spouse or kids join you, you will need a bigger space to make sure everybody is fully visible to the teacher.
Just note - since there will be more than one student, the attention of the teacher is going to be divided between the students - decreasing the amount of 1-on-1 attention for you. However, a number of our students prefer group sessions because it makes for a great family bonding time!
Send a chat message to your teacher from inside the app. Your teacher will wait for you to join your session. Your teacher would drop off if you are more than 15 minutes late, in which case you can reschedule the session for another time. Just a note though - you might be charged a cancellation fee or lose a session credit.
We record all of our private 1-on-1 sessions for your benefit. Your privacy is of the utmost importance to us. Recordings are available only to you, your teacher and our internal care team. Group classes are not recorded. Please view the following video to learn more about private 1-on-1 sessions recordings :
Send a chat message to your teacher from inside the app. Check if your internet is working and then reconnect.
Send a chat message to your teacher from inside the app to ask the teacher to join. Please remember that our teachers might have a hard stop at the scheduled ending time so the session may have to be shortened. If you are more than 15 minutes late for your session, your teacher may have disconnected from the session and walked away from their computer. Please send a message to them from the app.
It's simple ! Just navigate to your scheduled 1-on-1 sessions and click on 'Invite a Friend' button. Please see screen recording below.
$5 per friend joining a 60 minutes session would be added to your next billing.There is no charge for friends joining sessions between September 25th, 2023 and October 9th, 2023
Yoga just might be something that your friend needs and they might be very thankful for introducing them to Yoga and MyYogaTeacher service.
You have two options. You could cancel the session and inform your friend, in this case your friend would also not be able to join the yoga session. Regular cancellation policy for 1-on-1 session applies.
Another option is you could let session to go on between teacher and your friend without you being there. In this case, you would be charged 1 hour for the session plus $5 for your friend joining the session.There is no charge for friends joining sessions between September 25th, 2023 and October 9th, 2023
Yes, you can invite as many friends as you choose. $5 per friend joining a 60 minute session would be added to your next billing cycle. Charges are prorated to $2.50 and $7.50 for 30 and 90 minute sessions.There is no charge for friends joining sessions between September 25th, 2023 and October 9th, 2023
Congratulations on getting your friend interested and prioritizing on yoga, health and wellness ! You can request her / him to create a MyYogaTeacher account and then schedule sessions at convenient times.
Please share with her or him a referral link to signup for service. Here is where you can find link to share with your friend to create an account https://www.myyogateacher.com/refer
Your friend would get a 14 day trial as well with 3 free 1-on-1 sessions and thereafter can signup for a membership to schedule classes.
No worries. You can continue your session with teacher as usual. We add $5 per friend to your next billing only if your friend joins a class.There is no charge for friends joining sessions between September 25th, 2023 and October 9th, 2023
You can invite your friend to any 1-on-1 session of yours but there is a separate link for each 1-on-1 session. You could need to invite friend to each individual session.
Currently we do not have capability to send invite to all future sessions in one go. Please reach out to care team if you need help with that https://www.myyogateacher.com/contactus