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Reviews of group classes

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  • Angela BroadbentA Offline
    Angela BroadbentA Offline
    Angela Broadbent
    wrote last edited by
    #4

    Another question I have asked in the past, but received no satisfactory reply. Although I very rarely submit a review of less than 5 stars, when I do ( as I did yesterday) that review does not get published. I feel that my comments are always respectful and objective and to publish only 5 star reviews is unhelpful to other students.

    1 Reply Last reply
    0
    • Jitendra GuptaJ Offline
      Jitendra GuptaJ Offline
      Jitendra Gupta
      wrote last edited by
      #5

      Anil kuldeep Please respond

      Angela BroadbentA 1 Reply Last reply
      1
      • Jitendra GuptaJ Jitendra Gupta

        Anil kuldeep Please respond

        Angela BroadbentA Offline
        Angela BroadbentA Offline
        Angela Broadbent
        wrote last edited by
        #6

        Oh ! As if by magic, the aforementioned review has suddenly appeared a week later.

        SumaS 1 Reply Last reply
        2
        • Angela BroadbentA Angela Broadbent

          Oh ! As if by magic, the aforementioned review has suddenly appeared a week later.

          SumaS Offline
          SumaS Offline
          Suma
          wrote last edited by
          #7

          Where can i find your review?

          Angela BroadbentA 1 Reply Last reply
          1
          • SumaS Suma

            Where can i find your review?

            Angela BroadbentA Offline
            Angela BroadbentA Offline
            Angela Broadbent
            wrote last edited by
            #8

            Suma it was in “Kriya, Pranayama and Meditation” and it was a class with a substitute teacher. I checked just now and it’s gone again 😂 Apparently courteous and constructive criticism is not acceptable.

            Angela BroadbentA 1 Reply Last reply
            1
            • Angela BroadbentA Angela Broadbent

              Suma it was in “Kriya, Pranayama and Meditation” and it was a class with a substitute teacher. I checked just now and it’s gone again 😂 Apparently courteous and constructive criticism is not acceptable.

              Angela BroadbentA Offline
              Angela BroadbentA Offline
              Angela Broadbent
              wrote last edited by
              #9

              This platform reminds me of the Soviet Union many years ago when I visited as a student of Russian prior to glasnost.

              1 Reply Last reply
              😂
              1
              • Jitendra GuptaJ Offline
                Jitendra GuptaJ Offline
                Jitendra Gupta
                wrote last edited by
                #10

                Angela Broadbent let me get to the bottom of this - kuldeep Anil please respond

                Angela BroadbentA 1 Reply Last reply
                1
                • Jitendra GuptaJ Offline
                  Jitendra GuptaJ Offline
                  Jitendra Gupta
                  wrote last edited by
                  #11

                  We do appreciate all feedback especially constructive feedback that helps us improve…

                  1 Reply Last reply
                  1
                  • Jitendra GuptaJ Jitendra Gupta

                    Angela Broadbent let me get to the bottom of this - kuldeep Anil please respond

                    Angela BroadbentA Offline
                    Angela BroadbentA Offline
                    Angela Broadbent
                    wrote last edited by
                    #12

                    Jitendra I have noticed previously that whenever I have written a review of less than 5 stars, it has never been published, as I have mentioned before. I have taken probably 2000 classes and probably submitted over 1000 reviews, the vast majority of which have been completely positive, with only maybe 3 or 4 exceptions. I recently messaged you on the subject on the other chat, but I don’t think you’ve seen the message.

                    AnilA 1 Reply Last reply
                    1
                    • Angela BroadbentA Angela Broadbent

                      Jitendra I have noticed previously that whenever I have written a review of less than 5 stars, it has never been published, as I have mentioned before. I have taken probably 2000 classes and probably submitted over 1000 reviews, the vast majority of which have been completely positive, with only maybe 3 or 4 exceptions. I recently messaged you on the subject on the other chat, but I don’t think you’ve seen the message.

                      AnilA Offline
                      AnilA Offline
                      Anil
                      wrote last edited by
                      #13

                      Hi Angela Broadbent thanks for brining this to our attention. we are fixing this so that all reviews are visible. thx !

                      1 Reply Last reply
                      1
                      • kuldeepK Offline
                        kuldeepK Offline
                        kuldeep
                        wrote last edited by
                        #14

                        Hi Angela Broadbent , thanks for bringing this up. As a matter of fact, we do show all reviews with less than 5 stars. There was an issue and it was fixed a couple of weeks ago, if you don’t see your review immediately that would be because the pages are cached for a couple of hours for faster response.

                        We show recent 8 reviews on all group class pages, your last review less than 5 stars was published on 23rd October on https://myyogateacher.com/group-classes/kriya-pranayama-and-meditation-by-rohan. We can see your review on 31st Oct here but not the one from 23rd October as there are other reviews in recent 8 received on this class.

                        Some example of reviews less than 5 stars can be seen at

                        https://myyogateacher.com/group-classes/30-min-power-rise-and-shine
                        https://myyogateacher.com/group-classes/yoga-fusion-sweat-and-stretch

                        Angela BroadbentA 1 Reply Last reply
                        1
                        • kuldeepK kuldeep

                          Hi Angela Broadbent , thanks for bringing this up. As a matter of fact, we do show all reviews with less than 5 stars. There was an issue and it was fixed a couple of weeks ago, if you don’t see your review immediately that would be because the pages are cached for a couple of hours for faster response.

                          We show recent 8 reviews on all group class pages, your last review less than 5 stars was published on 23rd October on https://myyogateacher.com/group-classes/kriya-pranayama-and-meditation-by-rohan. We can see your review on 31st Oct here but not the one from 23rd October as there are other reviews in recent 8 received on this class.

                          Some example of reviews less than 5 stars can be seen at

                          https://myyogateacher.com/group-classes/30-min-power-rise-and-shine
                          https://myyogateacher.com/group-classes/yoga-fusion-sweat-and-stretch

                          Angela BroadbentA Offline
                          Angela BroadbentA Offline
                          Angela Broadbent
                          wrote last edited by
                          #15

                          kuldeep thank you. I just know that this is first time any review of mine of less than 5 stars has ever been published (there haven’t been many) and I have brought this up in the past. Whereas I usually see my reviews appear the same day, this particular review only appeared I think a week later. I understand the system whereby the newest review replaces the oldest one, but as mine took so long to appear and went into date order of when it was written rather than going to the top of the list, after a couple of days it was replaced by more recent ones rather than being there for a week or longer. Finally, in case anyone is wondering, this review is obviously not for one of Rohan’s classes taken by Rohan himself.

                          Angela BroadbentA 1 Reply Last reply
                          1
                          • Angela BroadbentA Angela Broadbent

                            kuldeep thank you. I just know that this is first time any review of mine of less than 5 stars has ever been published (there haven’t been many) and I have brought this up in the past. Whereas I usually see my reviews appear the same day, this particular review only appeared I think a week later. I understand the system whereby the newest review replaces the oldest one, but as mine took so long to appear and went into date order of when it was written rather than going to the top of the list, after a couple of days it was replaced by more recent ones rather than being there for a week or longer. Finally, in case anyone is wondering, this review is obviously not for one of Rohan’s classes taken by Rohan himself.

                            Angela BroadbentA Offline
                            Angela BroadbentA Offline
                            Angela Broadbent
                            wrote last edited by
                            #16

                            For clarity, if I remember correctly, it was written on 23rd October, but only published on 30th October.

                            1 Reply Last reply
                            1
                            • kuldeepK Offline
                              kuldeepK Offline
                              kuldeep
                              wrote last edited by kuldeep
                              #17

                              Thanks for sharing this Angela. I see there are 4 reviews on this group class since 23rd October. One from 23rd October with 4 star rating, another on 25th October with 5 star rating, another on 30th October with 5 star rating and the last one from 31st October with 5 star rating.

                              We really appreciate the love you share in these feedbacks. I am sure you have noticed something we might have missed. We will check on this more and address the issue on priority.

                              1 Reply Last reply
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