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Reviews of group classes

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  • Jitendra GuptaJ Offline
    Jitendra GuptaJ Offline
    Jitendra Gupta
    wrote last edited by
    #5

    Anil kuldeep Please respond

    Angela BroadbentA 1 Reply Last reply
    1
    • Jitendra GuptaJ Jitendra Gupta

      Anil kuldeep Please respond

      Angela BroadbentA Do not disturb
      Angela BroadbentA Do not disturb
      Angela Broadbent
      wrote last edited by
      #6

      Oh ! As if by magic, the aforementioned review has suddenly appeared a week later.

      SumaS 1 Reply Last reply
      2
      • Angela BroadbentA Angela Broadbent

        Oh ! As if by magic, the aforementioned review has suddenly appeared a week later.

        SumaS Offline
        SumaS Offline
        Suma
        wrote last edited by
        #7

        Where can i find your review?

        Angela BroadbentA 1 Reply Last reply
        1
        • SumaS Suma

          Where can i find your review?

          Angela BroadbentA Do not disturb
          Angela BroadbentA Do not disturb
          Angela Broadbent
          wrote last edited by
          #8

          Suma it was in “Kriya, Pranayama and Meditation” and it was a class with a substitute teacher. I checked just now and it’s gone again 😂 Apparently courteous and constructive criticism is not acceptable.

          Angela BroadbentA 1 Reply Last reply
          1
          • Angela BroadbentA Angela Broadbent

            Suma it was in “Kriya, Pranayama and Meditation” and it was a class with a substitute teacher. I checked just now and it’s gone again 😂 Apparently courteous and constructive criticism is not acceptable.

            Angela BroadbentA Do not disturb
            Angela BroadbentA Do not disturb
            Angela Broadbent
            wrote last edited by
            #9

            This platform reminds me of the Soviet Union many years ago when I visited as a student of Russian prior to glasnost.

            1 Reply Last reply
            😂
            1
            • Jitendra GuptaJ Offline
              Jitendra GuptaJ Offline
              Jitendra Gupta
              wrote last edited by
              #10

              Angela Broadbent let me get to the bottom of this - kuldeep Anil please respond

              Angela BroadbentA 1 Reply Last reply
              1
              • Jitendra GuptaJ Offline
                Jitendra GuptaJ Offline
                Jitendra Gupta
                wrote last edited by
                #11

                We do appreciate all feedback especially constructive feedback that helps us improve…

                1 Reply Last reply
                1
                • Jitendra GuptaJ Jitendra Gupta

                  Angela Broadbent let me get to the bottom of this - kuldeep Anil please respond

                  Angela BroadbentA Do not disturb
                  Angela BroadbentA Do not disturb
                  Angela Broadbent
                  wrote last edited by
                  #12

                  Jitendra I have noticed previously that whenever I have written a review of less than 5 stars, it has never been published, as I have mentioned before. I have taken probably 2000 classes and probably submitted over 1000 reviews, the vast majority of which have been completely positive, with only maybe 3 or 4 exceptions. I recently messaged you on the subject on the other chat, but I don’t think you’ve seen the message.

                  AnilA 1 Reply Last reply
                  1
                  • Angela BroadbentA Angela Broadbent

                    Jitendra I have noticed previously that whenever I have written a review of less than 5 stars, it has never been published, as I have mentioned before. I have taken probably 2000 classes and probably submitted over 1000 reviews, the vast majority of which have been completely positive, with only maybe 3 or 4 exceptions. I recently messaged you on the subject on the other chat, but I don’t think you’ve seen the message.

                    AnilA Offline
                    AnilA Offline
                    Anil
                    wrote last edited by
                    #13

                    Hi Angela Broadbent thanks for brining this to our attention. we are fixing this so that all reviews are visible. thx !

                    1 Reply Last reply
                    1
                    • kuldeepK Offline
                      kuldeepK Offline
                      kuldeep
                      wrote last edited by
                      #14

                      Hi Angela Broadbent , thanks for bringing this up. As a matter of fact, we do show all reviews with less than 5 stars. There was an issue and it was fixed a couple of weeks ago, if you don’t see your review immediately that would be because the pages are cached for a couple of hours for faster response.

                      We show recent 8 reviews on all group class pages, your last review less than 5 stars was published on 23rd October on https://myyogateacher.com/group-classes/kriya-pranayama-and-meditation-by-rohan. We can see your review on 31st Oct here but not the one from 23rd October as there are other reviews in recent 8 received on this class.

                      Some example of reviews less than 5 stars can be seen at

                      https://myyogateacher.com/group-classes/30-min-power-rise-and-shine
                      https://myyogateacher.com/group-classes/yoga-fusion-sweat-and-stretch

                      Angela BroadbentA 1 Reply Last reply
                      1
                      • kuldeepK kuldeep

                        Hi Angela Broadbent , thanks for bringing this up. As a matter of fact, we do show all reviews with less than 5 stars. There was an issue and it was fixed a couple of weeks ago, if you don’t see your review immediately that would be because the pages are cached for a couple of hours for faster response.

                        We show recent 8 reviews on all group class pages, your last review less than 5 stars was published on 23rd October on https://myyogateacher.com/group-classes/kriya-pranayama-and-meditation-by-rohan. We can see your review on 31st Oct here but not the one from 23rd October as there are other reviews in recent 8 received on this class.

                        Some example of reviews less than 5 stars can be seen at

                        https://myyogateacher.com/group-classes/30-min-power-rise-and-shine
                        https://myyogateacher.com/group-classes/yoga-fusion-sweat-and-stretch

                        Angela BroadbentA Do not disturb
                        Angela BroadbentA Do not disturb
                        Angela Broadbent
                        wrote last edited by
                        #15

                        kuldeep thank you. I just know that this is first time any review of mine of less than 5 stars has ever been published (there haven’t been many) and I have brought this up in the past. Whereas I usually see my reviews appear the same day, this particular review only appeared I think a week later. I understand the system whereby the newest review replaces the oldest one, but as mine took so long to appear and went into date order of when it was written rather than going to the top of the list, after a couple of days it was replaced by more recent ones rather than being there for a week or longer. Finally, in case anyone is wondering, this review is obviously not for one of Rohan’s classes taken by Rohan himself.

                        Angela BroadbentA 1 Reply Last reply
                        1
                        • Angela BroadbentA Angela Broadbent

                          kuldeep thank you. I just know that this is first time any review of mine of less than 5 stars has ever been published (there haven’t been many) and I have brought this up in the past. Whereas I usually see my reviews appear the same day, this particular review only appeared I think a week later. I understand the system whereby the newest review replaces the oldest one, but as mine took so long to appear and went into date order of when it was written rather than going to the top of the list, after a couple of days it was replaced by more recent ones rather than being there for a week or longer. Finally, in case anyone is wondering, this review is obviously not for one of Rohan’s classes taken by Rohan himself.

                          Angela BroadbentA Do not disturb
                          Angela BroadbentA Do not disturb
                          Angela Broadbent
                          wrote last edited by
                          #16

                          For clarity, if I remember correctly, it was written on 23rd October, but only published on 30th October.

                          1 Reply Last reply
                          1
                          • kuldeepK Offline
                            kuldeepK Offline
                            kuldeep
                            wrote last edited by kuldeep
                            #17

                            Thanks for sharing this Angela. I see there are 4 reviews on this group class since 23rd October. One from 23rd October with 4 star rating, another on 25th October with 5 star rating, another on 30th October with 5 star rating and the last one from 31st October with 5 star rating.

                            We really appreciate the love you share in these feedbacks. I am sure you have noticed something we might have missed. We will check on this more and address the issue on priority.

                            1 Reply Last reply
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