Skip to content
  • Feed
  • Categories
  • Recent
  • Tags
  • Popular
Collapse
Brand Logo

MyYogaTeacher Community

  1. Feeds
  2. Categories
  3. Comments & Feedback
  4. Classes not appearing on the schedule

Classes not appearing on the schedule

Scheduled Pinned Locked Moved Unsolved Comments & Feedback
21 Posts 6 Posters 759 Views 6 Watching
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • kuldeepK kuldeep

    Hi Angela Broadbent sorry that you faced this issue, we have extended credits for 2 sessions to your account.

    We are not able to locate the issue this time but we are adding more logs so we are able to look at this issue next time it happens. Please let us know when you face this issue next.

    Angela BroadbentA Offline
    Angela BroadbentA Offline
    Angela Broadbent
    wrote last edited by
    #11

    kuldeep thank you and thank you for the gesture but I only do group classes!

    1 Reply Last reply
    0
    • kuldeepK kuldeep

      Hi Angela Broadbent sorry that you faced this issue, we have extended credits for 2 sessions to your account.

      We are not able to locate the issue this time but we are adding more logs so we are able to look at this issue next time it happens. Please let us know when you face this issue next.

      Angela BroadbentA Offline
      Angela BroadbentA Offline
      Angela Broadbent
      wrote last edited by
      #12

      It seems to happen every class now. It isn’t a massive issue, I just join via the link in the confirmation email. It just happened with Gomati’s class which I’ve just finished.

      Angela BroadbentA 1 Reply Last reply
      0
      • Angela BroadbentA Angela Broadbent

        It seems to happen every class now. It isn’t a massive issue, I just join via the link in the confirmation email. It just happened with Gomati’s class which I’ve just finished.

        Angela BroadbentA Offline
        Angela BroadbentA Offline
        Angela Broadbent
        wrote last edited by
        #13

        I have just uninstalled then reinstalled Zoom and the problem with joining via the " join now" button seems to have resolved itself.

        Angela BroadbentA Roopashree KumarR 2 Replies Last reply
        0
        • Angela BroadbentA Angela Broadbent

          I have just uninstalled then reinstalled Zoom and the problem with joining via the " join now" button seems to have resolved itself.

          Angela BroadbentA Offline
          Angela BroadbentA Offline
          Angela Broadbent
          wrote last edited by
          #14

          Oh no, it isn’t resolved. Happening again today.

          1 Reply Last reply
          0
          • Angela BroadbentA Angela Broadbent

            I have just uninstalled then reinstalled Zoom and the problem with joining via the " join now" button seems to have resolved itself.

            Roopashree KumarR Offline
            Roopashree KumarR Offline
            Roopashree Kumar
            wrote last edited by
            #15

            Yes will be there with a company to

            Angela BroadbentA 1 Reply Last reply
            0
            • Roopashree KumarR Roopashree Kumar

              Yes will be there with a company to

              Angela BroadbentA Offline
              Angela BroadbentA Offline
              Angela Broadbent
              wrote last edited by
              #16

              Roopashree Kumar sorry I don’t understand your reply.

              Angela BroadbentA 1 Reply Last reply
              0
              • Angela BroadbentA Angela Broadbent

                Roopashree Kumar sorry I don’t understand your reply.

                Angela BroadbentA Offline
                Angela BroadbentA Offline
                Angela Broadbent
                wrote last edited by
                #17

                I think your reply was to another post and not to me ?

                1 Reply Last reply
                0
                • Roopashree KumarR Offline
                  Roopashree KumarR Offline
                  Roopashree Kumar
                  wrote last edited by
                  #18

                  Sorry it was for east coast meetup

                  1 Reply Last reply
                  0
                  • kuldeepK kuldeep

                    Angela Broadbent we have pagination on the group classes page, we load 15 classes at a time, when you scroll down we load next 15 classes. If you keep scrolling, you will be able to see the class at the right date.

                    Angela BroadbentA Offline
                    Angela BroadbentA Offline
                    Angela Broadbent
                    wrote last edited by
                    #19

                    kuldeep yet again Gomati’s class is missing from main schedule ( although somebody else’s is there twice) and again I had to filter by teacher’s name to find it. Unfair on Gomati - anyone just browsing, looking for a class today around that time won’t see it. Especially when it’s been going on for so long - sometimes it’s there sometimes it isn’t 😢

                    AnilA 1 Reply Last reply
                    0
                    • Angela BroadbentA Angela Broadbent

                      kuldeep yet again Gomati’s class is missing from main schedule ( although somebody else’s is there twice) and again I had to filter by teacher’s name to find it. Unfair on Gomati - anyone just browsing, looking for a class today around that time won’t see it. Especially when it’s been going on for so long - sometimes it’s there sometimes it isn’t 😢

                      AnilA Offline
                      AnilA Offline
                      Anil
                      wrote last edited by
                      #20

                      Hi Angela Broadbent sorry about the issue. we have been trying to find the root cause but have not been able to. we have not been able to observe this as looks like this happens only sometimes and probably under some conditions. please be assured we are trying to get to the root of this, pl expect an update from us soon.

                      Angela BroadbentA 1 Reply Last reply
                      0
                      • AnilA Anil

                        Hi Angela Broadbent sorry about the issue. we have been trying to find the root cause but have not been able to. we have not been able to observe this as looks like this happens only sometimes and probably under some conditions. please be assured we are trying to get to the root of this, pl expect an update from us soon.

                        Angela BroadbentA Offline
                        Angela BroadbentA Offline
                        Angela Broadbent
                        wrote last edited by
                        #21

                        Anil so Gomati’s class was on main schedule Monday and Tuesday this week, but when I looked today it wasn’t there again, I had to filter by teacher’s name, it reappeared and I could book. This has been going on for TWO MONTHS now, her classes are only on the main schedule intermittently, I just can’t comprehend how this could happen. So unfair on the teacher 😢I feel like nobody cares.

                        1 Reply Last reply
                        0
                        Reply
                        • Reply as topic
                        Log in to reply
                        • Oldest to Newest
                        • Newest to Oldest
                        • Most Votes


                        • Login

                        • Login or register to search.
                        • First post
                          Last post
                        0
                        • Feed
                        • Categories
                        • Recent
                        • Tags
                        • Popular