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Reviews of group classes

Scheduled Pinned Locked Moved Unsolved Comments & Feedback
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  • kuldeepK Offline
    kuldeepK Offline
    kuldeep
    wrote on last edited by
    #20

    Hi Angela Broadbent , thanks for highlighting this issue, it was indeed a tech issue and fix was rolled out couple of days ago. We see that your reviews are present on the right classes now.

    Thanks again for your love for the platform and teachers, please keep the feedbacks flowing.

    1 Reply Last reply
    1
    • JyotiJ Offline
      JyotiJ Offline
      Jyoti
      wrote last edited by
      #21

      Extremely disappointed. They replaced a great teacher with zero regard for loyal students.I am incredibly frustrated with MyYogaTeacher. They suddenly removed an amazing instructor whom many of us had been practicing with regularly for 2–3 years. This change was made without any warning, student polls, or feedback requests. Despite multiple students repeatedly begging for this teacher’s return, customer service flatly denied us.The substitute they hired is completely unengaged. She has zero interest in the students, never corrects anyone’s posture, and just goes through the motions. Even with only 6–7 students in class, she provides no feedback—you could sit there doing nothing, and she wouldn’t even care to notice. It feels like a cheap cost-cutting move.I tried to adapt and gave this new instructor months to work out, but the quality is just not there. When I finally reached out to customer service to explain the situation, I was told straight away that nothing could be done. I already paid for a yearly membership and now feel completely trapped paying for a subpar experience.

      AngelaA VaibhawV 2 Replies Last reply
      0
      • JyotiJ Jyoti

        Extremely disappointed. They replaced a great teacher with zero regard for loyal students.I am incredibly frustrated with MyYogaTeacher. They suddenly removed an amazing instructor whom many of us had been practicing with regularly for 2–3 years. This change was made without any warning, student polls, or feedback requests. Despite multiple students repeatedly begging for this teacher’s return, customer service flatly denied us.The substitute they hired is completely unengaged. She has zero interest in the students, never corrects anyone’s posture, and just goes through the motions. Even with only 6–7 students in class, she provides no feedback—you could sit there doing nothing, and she wouldn’t even care to notice. It feels like a cheap cost-cutting move.I tried to adapt and gave this new instructor months to work out, but the quality is just not there. When I finally reached out to customer service to explain the situation, I was told straight away that nothing could be done. I already paid for a yearly membership and now feel completely trapped paying for a subpar experience.

        AngelaA Offline
        AngelaA Offline
        Angela
        wrote last edited by
        #22

        Jyoti I’m not sure which teacher you’re talking about, but you have to remember this :
        Several experienced teachers have left the platform and this was their choice. They left because they were dissatisfied, like anyone would do who was dissatisfied with their employment. I know I was devastated because a certain teacher left, as were others. However, he left for a better opportunity, I am sure would never come back, and my only consolation is that he appears to be happy and successful in his new venture.

        JyotiJ VaibhawV 2 Replies Last reply
        0
        • AngelaA Angela

          Jyoti I’m not sure which teacher you’re talking about, but you have to remember this :
          Several experienced teachers have left the platform and this was their choice. They left because they were dissatisfied, like anyone would do who was dissatisfied with their employment. I know I was devastated because a certain teacher left, as were others. However, he left for a better opportunity, I am sure would never come back, and my only consolation is that he appears to be happy and successful in his new venture.

          JyotiJ Offline
          JyotiJ Offline
          Jyoti
          wrote last edited by
          #23

          The teacher I am wanting to get back is Mansi D & I know she is still with the platform.

          KulinK AngelaA 2 Replies Last reply
          1
          • JyotiJ Jyoti

            The teacher I am wanting to get back is Mansi D & I know she is still with the platform.

            KulinK Offline
            KulinK Offline
            Kulin
            wrote last edited by
            #24

            I totally Agree with you Jyoti she deserves to get back

            1 Reply Last reply
            0
            • JyotiJ Jyoti

              The teacher I am wanting to get back is Mansi D & I know she is still with the platform.

              AngelaA Offline
              AngelaA Offline
              Angela
              wrote last edited by
              #25

              Jyoti ah ok I see !

              1 Reply Last reply
              0
              • JyotiJ Jyoti

                Extremely disappointed. They replaced a great teacher with zero regard for loyal students.I am incredibly frustrated with MyYogaTeacher. They suddenly removed an amazing instructor whom many of us had been practicing with regularly for 2–3 years. This change was made without any warning, student polls, or feedback requests. Despite multiple students repeatedly begging for this teacher’s return, customer service flatly denied us.The substitute they hired is completely unengaged. She has zero interest in the students, never corrects anyone’s posture, and just goes through the motions. Even with only 6–7 students in class, she provides no feedback—you could sit there doing nothing, and she wouldn’t even care to notice. It feels like a cheap cost-cutting move.I tried to adapt and gave this new instructor months to work out, but the quality is just not there. When I finally reached out to customer service to explain the situation, I was told straight away that nothing could be done. I already paid for a yearly membership and now feel completely trapped paying for a subpar experience.

                VaibhawV Offline
                VaibhawV Offline
                Vaibhaw
                wrote last edited by vaibhaw-1
                #26

                Jyoti said:

                Extremely disappointed. They replaced a great teacher with zero regard for loyal students.I am incredibly frustrated with MyYogaTeacher. They suddenly removed an amazing instructor whom many of us had been practicing with regularly for 2–3 years. This change was made without any warning, student polls, or feedback requests. Despite multiple students repeatedly begging for this teacher’s return, customer service flatly denied us.The substitute they hired is completely unengaged. She has zero interest in the students, never corrects anyone’s posture, and just goes through the motions. Even with only 6–7 students in class, she provides no feedback—you could sit there doing nothing, and she wouldn’t even care to notice. It feels like a cheap cost-cutting move.I tried to adapt and gave this new instructor months to work out, but the quality is just not there. When I finally reached out to customer service to explain the situation, I was told straight away that nothing could be done. I already paid for a yearly membership and now feel completely trapped paying for a subpar experience.

                HI Jyoti - Thank you for sharing your feedback. I can see how strong and personal your connection with Mansi is. That kind of relationship between a student and a teacher is rare, and I completely understand why this change has been hard for you, especially when you have been with us for close to three years and have shown up so consistently.

                Changing the teacher in this case was not a sudden decision and it was certainly not driven by cost. This was a process that played out over several months before we made the call. The teacher who took over this class has been with our platform for four years, which reflects the kind of experience and continuity we want for our students.

                We do not want you to feel stuck or unheard. Your three year journey with us matters a lot. I will reach out to you directly to make sure we find the right class for you, one that feels more connected and suits your schedule and preferences.

                JyotiJ 1 Reply Last reply
                0
                • AngelaA Angela

                  Jyoti I’m not sure which teacher you’re talking about, but you have to remember this :
                  Several experienced teachers have left the platform and this was their choice. They left because they were dissatisfied, like anyone would do who was dissatisfied with their employment. I know I was devastated because a certain teacher left, as were others. However, he left for a better opportunity, I am sure would never come back, and my only consolation is that he appears to be happy and successful in his new venture.

                  VaibhawV Offline
                  VaibhawV Offline
                  Vaibhaw
                  wrote last edited by
                  #27

                  Angela Last year was a difficult period for our teacher community, and I know some of those changes hurt. What I can tell you is that we make every decision after considering its impact on both teachers and students.

                  Building a strong teacher community is something we work on every single day. Over the last year, we have made significant investments in bringing exceptional teachers to the platform, each with their own depth of experience, expertise, and genuine passion for what they do. We are proud of the community we are building.

                  We regularly introduce new teachers to our community. Some of our newest teachers have quickly become favorites among students. You can check out our teacher introductions here

                  AngelaA 1 Reply Last reply
                  0
                  • VaibhawV Vaibhaw

                    Angela Last year was a difficult period for our teacher community, and I know some of those changes hurt. What I can tell you is that we make every decision after considering its impact on both teachers and students.

                    Building a strong teacher community is something we work on every single day. Over the last year, we have made significant investments in bringing exceptional teachers to the platform, each with their own depth of experience, expertise, and genuine passion for what they do. We are proud of the community we are building.

                    We regularly introduce new teachers to our community. Some of our newest teachers have quickly become favorites among students. You can check out our teacher introductions here

                    AngelaA Offline
                    AngelaA Offline
                    Angela
                    wrote last edited by
                    #28

                    It’s all subjective of course. New teachers will join, some students will like them, some won’t. If a teacher is charismatic with great interpersonal skills, I have noticed that this seems to be enough to make them popular for many students. Which is fine, because different people want different things from the platform.

                    However, if a teacher’s skills are outstanding and a student has stuck with them for years, reaping the benefits of their class, for that student, that teacher is irreplaceable and whoever comes along later to take the class will disappoint.

                    1 Reply Last reply
                    0
                    • VaibhawV Vaibhaw

                      Jyoti said:

                      Extremely disappointed. They replaced a great teacher with zero regard for loyal students.I am incredibly frustrated with MyYogaTeacher. They suddenly removed an amazing instructor whom many of us had been practicing with regularly for 2–3 years. This change was made without any warning, student polls, or feedback requests. Despite multiple students repeatedly begging for this teacher’s return, customer service flatly denied us.The substitute they hired is completely unengaged. She has zero interest in the students, never corrects anyone’s posture, and just goes through the motions. Even with only 6–7 students in class, she provides no feedback—you could sit there doing nothing, and she wouldn’t even care to notice. It feels like a cheap cost-cutting move.I tried to adapt and gave this new instructor months to work out, but the quality is just not there. When I finally reached out to customer service to explain the situation, I was told straight away that nothing could be done. I already paid for a yearly membership and now feel completely trapped paying for a subpar experience.

                      HI Jyoti - Thank you for sharing your feedback. I can see how strong and personal your connection with Mansi is. That kind of relationship between a student and a teacher is rare, and I completely understand why this change has been hard for you, especially when you have been with us for close to three years and have shown up so consistently.

                      Changing the teacher in this case was not a sudden decision and it was certainly not driven by cost. This was a process that played out over several months before we made the call. The teacher who took over this class has been with our platform for four years, which reflects the kind of experience and continuity we want for our students.

                      We do not want you to feel stuck or unheard. Your three year journey with us matters a lot. I will reach out to you directly to make sure we find the right class for you, one that feels more connected and suits your schedule and preferences.

                      JyotiJ Offline
                      JyotiJ Offline
                      Jyoti
                      wrote last edited by
                      #29

                      What why can’t we get Mansi back, just for 3 days at least.

                      1 Reply Last reply
                      0

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