Breath work and relaxation for beginners
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I have just been looking at a class called " Breath work and relaxation for beginners "with a view to trying it.
There are several teachers taking the class, and the reviews are very mixed.
As I have mentioned before, for classes like this with multiple teachers, the reviews are unhelpful, ranging from 1 to 5 star. When I read them, it is impossible to tell which reviews are for which teachers.
Secondly, the class is recommended for a particular age group ( 12 to 55 years ) with no proper explanation why. Of course some pranayamas have contraindications, but surely an experienced teacher would point these out.
Therefore, as the reviews tell me very little, not to mention the fact that I am apparently almost 20 years too old for it
I don’t think I’ll try it. -
I have just been looking at a class called " Breath work and relaxation for beginners "with a view to trying it.
There are several teachers taking the class, and the reviews are very mixed.
As I have mentioned before, for classes like this with multiple teachers, the reviews are unhelpful, ranging from 1 to 5 star. When I read them, it is impossible to tell which reviews are for which teachers.
Secondly, the class is recommended for a particular age group ( 12 to 55 years ) with no proper explanation why. Of course some pranayamas have contraindications, but surely an experienced teacher would point these out.
Therefore, as the reviews tell me very little, not to mention the fact that I am apparently almost 20 years too old for it I don’t think I’ll try it.And there is no proper punctuation in the second part of the description, which makes it difficult to read.
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Just been looking at other descriptions of classes. What happened to all the full stops at the end of sentences and spaces before the new sentence starts ? I’m sure it wasn’t always like this. Some proofreading is needed !
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Just been looking at other descriptions of classes. What happened to all the full stops at the end of sentences and spaces before the new sentence starts ? I’m sure it wasn’t always like this. Some proofreading is needed !
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@ Kuldeep So I’ve just compared the phone app with the webpage. The webpage information ( presented on the phone app as sentences without full stops or spaces in between) is actually presented as bullet points on the webpage.
Also, whereas none of the reviews on my phone app are dated, they do have dates on the webpage. Although I suspect these are the dates when the review was written as opposed to the date of the class. -
Hi Angela,
Thank you so much for taking the time to write this up in such detail — genuinely, this is the kind of feedback that helps us fix the right things, and you spotted a couple of real bugs in the mobile app.
Two of the things you flagged were exactly right, and I wanted to let you know we’ve already fixed
— The class descriptions running together (“no full stops or spaces between sentences”) — on the website those sections are proper bullet points, but the app was mistakenly collapsing them into one block of text. It now renders them as clean bullet points, matching the website.— Reviews not showing dates — you’re right, the dates were on the website but missing in the app. Reviews now show their date on mobile too. Just to clarify, that date is when the review was written, not the date of the class
Both of these are in an app update that’s rolling out shortly, so you should see the difference soon.
On your other points:
— Not being able to tell which review belongs to which teacher — that’s a fair callout, and it’s something we’re looking into surfacing more clearly in the app.
— The age guidance and the wording/punctuation in the class description — I’ve passed these to the team that manages class content so they can tidy up the copy and make the recommendation clearer.Really appreciate you helping us make the app better. If you notice anything else — on mobile or the site — please don’t hesitate to flag it.
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Aishwarya Krishna V Can you please work on descriptions based on the feedbacks?
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Hi Angela,
Thank you so much for taking the time to write this up in such detail — genuinely, this is the kind of feedback that helps us fix the right things, and you spotted a couple of real bugs in the mobile app.
Two of the things you flagged were exactly right, and I wanted to let you know we’ve already fixed
— The class descriptions running together (“no full stops or spaces between sentences”) — on the website those sections are proper bullet points, but the app was mistakenly collapsing them into one block of text. It now renders them as clean bullet points, matching the website.— Reviews not showing dates — you’re right, the dates were on the website but missing in the app. Reviews now show their date on mobile too. Just to clarify, that date is when the review was written, not the date of the class
Both of these are in an app update that’s rolling out shortly, so you should see the difference soon.
On your other points:
— Not being able to tell which review belongs to which teacher — that’s a fair callout, and it’s something we’re looking into surfacing more clearly in the app.
— The age guidance and the wording/punctuation in the class description — I’ve passed these to the team that manages class content so they can tidy up the copy and make the recommendation clearer.Really appreciate you helping us make the app better. If you notice anything else — on mobile or the site — please don’t hesitate to flag it.
From what I notice there are various problems with the app, especially since the latest version came out. I try not to get involved, as it is time consuming and I feel that an app should be tested BEFORE it goes live so that these issues do not end up as part of the user experience. However, I have to mention the fact ( actually I have mentioned it previously quite some time ago), when I click on the bell icon and there is a notification inviting rating and feedback for my last class, I click on the notification but am not taken to the feedback page. This isn’t fair on the teachers as not everyone knows the other method of submitting feedback ( via my sessions/ past sessions.) Additionally, I sometimes ( only every few weeks) randomly receive an email inviting feedback for a particular session. Why is it only occasionally and who or what decides which session I am asked about, and why ?
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Hi Angela,
Fair point on the testing — we’re tightening that up so fewer of these slip through. Thanks for bearing with us.
On the bell notification: you’re right, tapping the rating/feedback notification wasn’t opening the feedback page, and I know it’s been around a while. That’s exactly what we fixed just yesterday — it now takes you straight to the feedback screen for that class, so you won’t need to go via My Sessions → Past Sessions anymore. It’ll be in the update coming out shortly.
On the feedback emails — they’re not random, and not on set days. They’re tied to your classes with each teacher. For any teacher you practise with, we ask for feedback after your 1st, 2nd, 3rd and 4th class with them, and then once every ten classes after that — so your 14th, 24th, 34th, and so on. The email arrives about 90 minutes after the class ends.
The count is kept separately for each teacher (and one-on-one classes are counted separately from group classes), so with a new teacher you’ll be asked afresh during those first few classes. That’s why it feels occasional once you’ve been with someone a while — after the first four classes together, the next prompt for that teacher only comes around at class 14. And it always follows a class you’ve actually just had, so it never turns up out of the blue on a day you didn’t practise.
One thing worth knowing: you don’t have to wait to be asked. You can leave feedback for any class, any time, via My Sessions → Past Sessions.
Really appreciate you sticking with it and flagging all of this — it genuinely helps us make the app better.
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Hi Angela,
Fair point on the testing — we’re tightening that up so fewer of these slip through. Thanks for bearing with us.
On the bell notification: you’re right, tapping the rating/feedback notification wasn’t opening the feedback page, and I know it’s been around a while. That’s exactly what we fixed just yesterday — it now takes you straight to the feedback screen for that class, so you won’t need to go via My Sessions → Past Sessions anymore. It’ll be in the update coming out shortly.
On the feedback emails — they’re not random, and not on set days. They’re tied to your classes with each teacher. For any teacher you practise with, we ask for feedback after your 1st, 2nd, 3rd and 4th class with them, and then once every ten classes after that — so your 14th, 24th, 34th, and so on. The email arrives about 90 minutes after the class ends.
The count is kept separately for each teacher (and one-on-one classes are counted separately from group classes), so with a new teacher you’ll be asked afresh during those first few classes. That’s why it feels occasional once you’ve been with someone a while — after the first four classes together, the next prompt for that teacher only comes around at class 14. And it always follows a class you’ve actually just had, so it never turns up out of the blue on a day you didn’t practise.
One thing worth knowing: you don’t have to wait to be asked. You can leave feedback for any class, any time, via My Sessions → Past Sessions.
Really appreciate you sticking with it and flagging all of this — it genuinely helps us make the app better.
Shubhangi Govil thank you for explaining that !
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