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Discriminatory pricing structure

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  • Jitendra GuptaJ Offline
    Jitendra GuptaJ Offline
    Jitendra Gupta
    wrote last edited by
    #12

    Anil Let’s see if we can communicate this better - at the start of the membership!

    1 Reply Last reply
    0
    • AnilA Offline
      AnilA Offline
      Anil
      wrote last edited by
      #13

      yes, we’re working on an app orientation video to help new members quickly find and use key navigation like My Membership, My Account, Community, Chat, Group Classes, Teachers, Past Recordings etc …

      1 Reply Last reply
      0
      • BonnieB Offline
        BonnieB Offline
        Bonnie
        wrote last edited by
        #14

        At the start of MYT during Covid, there was the Website that had a chat feature and members on the page during class. Now it’’s only an App, which doesn’t offer those features. On my iPad, I can click on the bottom of the page to see some members in the class. This is a change from the Website feature. I preferred the Website.

        Angela BroadbentA 2 Replies Last reply
        0
        • BonnieB Bonnie

          At the start of MYT during Covid, there was the Website that had a chat feature and members on the page during class. Now it’’s only an App, which doesn’t offer those features. On my iPad, I can click on the bottom of the page to see some members in the class. This is a change from the Website feature. I preferred the Website.

          Angela BroadbentA Offline
          Angela BroadbentA Offline
          Angela Broadbent
          wrote last edited by
          #15

          Bonnie Oh on my windows laptop when I am doing a class, I can see all the people in my class across the top of the screen and there’s a chat down at the bottom. I think these are features of Zoom rather than to do with MYT. A lot of people do use iPad, I wonder whether they have the same experience as you

          BonnieB 1 Reply Last reply
          0
          • BonnieB Bonnie

            At the start of MYT during Covid, there was the Website that had a chat feature and members on the page during class. Now it’’s only an App, which doesn’t offer those features. On my iPad, I can click on the bottom of the page to see some members in the class. This is a change from the Website feature. I preferred the Website.

            Angela BroadbentA Offline
            Angela BroadbentA Offline
            Angela Broadbent
            wrote last edited by
            #16

            Bonnie I’m sure there’s still a website as well as the phone app

            1 Reply Last reply
            0
            • BonnieB Offline
              BonnieB Offline
              Bonnie
              wrote last edited by
              #17

              I use my IPad. The website just takes me to the App

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              • Angela BroadbentA Angela Broadbent

                Bonnie Oh on my windows laptop when I am doing a class, I can see all the people in my class across the top of the screen and there’s a chat down at the bottom. I think these are features of Zoom rather than to do with MYT. A lot of people do use iPad, I wonder whether they have the same experience as you

                BonnieB Offline
                BonnieB Offline
                Bonnie
                wrote last edited by
                #18

                Angela Broadbent

                I had those features in the past.

                I can see people in the class if I click on an x by my screen. They appear at the bottom, and I have to scroll to see everyone.

                No chat available

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                • AnilA Offline
                  AnilA Offline
                  Anil
                  wrote last edited by
                  #19

                  Hi Angela Broadbent Bonnie

                  Great conversation. Let me know if following pointers help. I may not have filly understood or addressed all the points , so appreciate any follow up comments.

                  1. Chat can be accessed by navigating to https://myyogateacher.com/chat on by clicking Chat Icons on both desktop and mobile. Please see screenshots below.
                  2. Every group class has a group class chat channel that is automatically added to your chat channels when you book that group class.
                  3. Every Group Class has a Group Class page that has link to the group class chat as well. Please see if this video helps …
                  Angela BroadbentA 1 Reply Last reply
                  0
                  • AnilA Offline
                    AnilA Offline
                    Anil
                    wrote last edited by
                    #20

                    Chat on Mobile.jpg

                    1 Reply Last reply
                    1
                    • AnilA Offline
                      AnilA Offline
                      Anil
                      wrote last edited by
                      #21

                      Chat on Desktop.png

                      1 Reply Last reply
                      0
                      • Pankaj SoniP Offline
                        Pankaj SoniP Offline
                        Pankaj Soni
                        wrote last edited by
                        #22

                        Group class chat

                        BonnieB 1 Reply Last reply
                        1
                        • AnilA Anil

                          Hi Angela Broadbent Bonnie

                          Great conversation. Let me know if following pointers help. I may not have filly understood or addressed all the points , so appreciate any follow up comments.

                          1. Chat can be accessed by navigating to https://myyogateacher.com/chat on by clicking Chat Icons on both desktop and mobile. Please see screenshots below.
                          2. Every group class has a group class chat channel that is automatically added to your chat channels when you book that group class.
                          3. Every Group Class has a Group Class page that has link to the group class chat as well. Please see if this video helps …
                          Angela BroadbentA Offline
                          Angela BroadbentA Offline
                          Angela Broadbent
                          wrote last edited by
                          #23

                          I might be completely wrong here, but I was under the impression that it was the chat which is part of Zoom itself which Bonnie thinks she has lost, which enables us to ask questions during the session. Most people I know are aware of the group chats you have so clearly indicated, but I think that Zoom itself has had updates maybe a few months ago and it does behave slightly differently for me also, although I do still have the chat at the bottom.

                          1 Reply Last reply
                          0
                          • Pankaj SoniP Pankaj Soni

                            Group class chat

                            BonnieB Offline
                            BonnieB Offline
                            Bonnie
                            wrote last edited by
                            #24

                            Pankaj Soni I use an IPad.
                            Yes, I’m aware of the chat features outside of class. I do not have the bubble for chat during class. The App has changed.

                            Angela BroadbentA 1 Reply Last reply
                            0
                            • BonnieB Bonnie

                              Pankaj Soni I use an IPad.
                              Yes, I’m aware of the chat features outside of class. I do not have the bubble for chat during class. The App has changed.

                              Angela BroadbentA Offline
                              Angela BroadbentA Offline
                              Angela Broadbent
                              wrote last edited by
                              #25

                              Bonnie yes, you are right. I thought that was what you meant. I just checked during my last class and the chat feature is missing from Zoom. This has happened before, people complained and it got reinstated.

                              1 Reply Last reply
                              0
                              • BonnieB Offline
                                BonnieB Offline
                                Bonnie
                                wrote last edited by
                                #26

                                It was not reinstated for me.

                                Angela BroadbentA 1 Reply Last reply
                                0
                                • BonnieB Bonnie

                                  It was not reinstated for me.

                                  Angela BroadbentA Offline
                                  Angela BroadbentA Offline
                                  Angela Broadbent
                                  wrote last edited by
                                  #27

                                  Bonnie this was at least a year ago when it disappeared, maybe two years ago, not recently. I didn’t realise my chat on Zoom had disappeared again. I think MYT will put it back.

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